The Importance of Responsible Computing

Like many academics, I think that many security policies and procedures are a tad draconian and based on superstition rather than evidence. One of my pets that I often rail about is the requirement that individuals change passwords on some fixed schedule; I’m still looking for any evidence that these requirements actually make our institutions more secure. In my own case, I’m much more likely to try skimp on password complexity or write the new one down in those cases where I’m forced to change.

Every once in a while, though, I get a graphic reminder of why folks with more daily responsibility for security are more paranoid (which may not be too strong a word) than I am. Several of those reminders have been delivered this week as faculty and staff have been hit with a barrage of phishing schemes. At least seven members of the community, including at least a faculty member or two, have succumbed and provided their userids and passwords. Almost immediately their accounts were attacked by zombie armies, hundreds of sessions were opened and hundreds of thousands of spam messages were generated.

A Botnet (also known as a zombie army) is a number of Internet computers that, although their owners are unaware of it, have been set up to forward transmissions (including spam or viruses) to other computers on the Internet. Any such computer is referred to as a zombie – in effect, a computer “robot” or “bot” that serves the wishes of some master spam or virus originator. Most computers compromised in this way are home-based.

In these seven instances, millions of messages were generated. Cleaning up the resulting mess takes lots of engineering time–though unfortunately with practice we’re cutting it from days to hours. Mail response for local users slows dramatically and huge internet service providers like AOL and Comcast blacklist the college domain as part of their spam management process. Reopening delivery may take a couple of days and untold amounts of mail from college addresses may be dumped to the bit bucket.

If you care about your colleagues and being a good citizen of the community, don’t provide your id and password by using a link in an email message.

Finding a Philosophical Base for Educational Technology

Parallel Universes | Learning In a Flat World

I’ve been trying to find a way to sort out some of my impressions and thoughts about the University of Mary Washington Faculty Academy. Britt Watwood, an online learning specialist at VCU, may have provided the opening in this post where he compares his experiences at the faculty academy to the those at a VCU faculty development program that was being conducted at the same time.

The focus of the VCU Summer Institute was on the philosophical issues that shape decisions about teaching and learning. The Institute description noted:

Furthermore, absent a cogent, unifying teaching and learning philosophy, many courses appear to students as a maze instead of a roadmap—after all, it is called a course.

Developing a coherent, unifying vision and philosophy is central to good practice and requires a level of thought that goes well beyond decisions about whether allow laptops in class or pay attention to the back channel at a conference. Roger Hiemstra, my former professor in the adult education program at Syracuse University defined educational philosophy this way: “Putting the nature of the universe, including meaning, people, and relationships, into an understandable or explainable perspective”. Students in both the masters and doctoral programs developed personal philosophy statements spanning multiple courses as our understanding of our roles as teachers, researchers and citizens deepened and grew. Roger’s own personal statement of philosophy, personal code of ethics, and statement of professional commitment served as models for my work. Few of us spend much time each day contemplating the fundamental questions that shape philosophical inquiry.

  • What do you believe is the purpose of higher education?
  • What do you believe about the nature of the learner?
  • What do you believe about the nature of teaching?
  • What does it mean to “know” something?
  • What is the right relationship between “content” and “process”?

The end of the academic year provides an excellent time to revisit these broad questions. Venues such as faculty faculty academies, summer institutes, and conferences provide the opportunity for conversations with others in our communities. As Britt points out, getting colleagues to question and adjust their paradigms is difficult and engaging in that kind of deep reflection requires testing our ideas and beliefs in the presence of others who may hold deeply different ideas.

In preparing for my presentation at the Faculty Academy, I noticed that it’s been a long time since I updated and articulated my own statement of philosophy, ethical assumptions and personal commitment. Would we be more convincing in our work with our colleagues if we were operating from more thoughtful, comprehensive frameworks ourselves? To what extent do those of us who work in Educational Technology even have any shared values? Maybe this summer would be a good time for those of us in the ed tech “profession” to think about some of these things in the same cogent, unified way we’re asking our faculty colleagues to think about their teaching.

Tying Up the Loose Ends of Your Digital Identity

re.web – The William & Mary Web Redesign

Andy DeSoto, a junior psychology major at William and Mary, has written a guide for students (and faculty) on how to use the new Tribe Voices tool to manage their presence on the web. He argues that a small investment of time can yield big benefits in 1) bringing an element of control about what readers see when they Google you, 2) increasing the reach of your community and 3) “tying up the loose ends” by pulling your digital footprints into one container.

Folks who want more features than those available with Tribe Voices can take a look at wmblogs, William and Mary’s wordpress multiuser solution.

Disclaimer: Both Tribe Voices and wmblogs require a William and Mary userid. Folks from outside the William and Mary community can easily get the same benefits by starting their personal space at WordPress.com or a similar service.

Andy provides a series of suggestions of ways to establish your web presence:

  • Pick the right name (yours) for your site.
  • Update regularly.
  • Link freely.

He also suggests that folks do a little light reading on “search engine optimization”–which might be beyond what most folks are willing to invest in this process.

Read up on search engine optimization (SEO). Search engine optimization, a multi-million dollar industry, is the science of improving the volume and quality of traffic your website receives. It’s a pretty technical topic, but worth a little bit of further reading. Take a look at Wayne Smallman’s Blah, Blah! Technology blog for some beginner articles.

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